Our Services

We offer a 'one-stop-shop' for our clients

Our experts will help you devise CRM and business transformation strategies, and implement powerful solutions to enhance operational performance, business profitability and customer experiences.

Can we help you?

Our One Stop Shop

A complete suite of consulting, advisory, implementation and support services – from A to ZED – all under one-roof!

With over 20 years’ experience in CRM and business solutions, we offer clients a complete suite of consulting, implementation and support services to help them implement powerful, cost -effective, scalable, and highly flexible business solutions to support their sales, marketing, customer service and other operational functions.

Vision

Define your vision, scope and plan for your project

  • Solution Strategy
  • Customer & Business
  • Process Design
  • Customer Data Model
  • Functional Specification
  • Software Selection
  • Phased Delivery Roadmap
  • Solution Blueprint

Build

We design, build, integrate your complete solutions.

  • Technical Solution Design
  • Application Configuration
  • Application Customisation
  • Systems Integration
  • Data Migration
  • User Training
  • Solution Deployment

Support

A flexible managed service delivered on a PAYG basis

  • Systems Administration
  • Database Administration
  • Implement Change Requirements
  • Develop Solution Extensions
  • Ongoing Consulting & Advice

Can we help you with your project?

We’d love to learn more about your business and explore how we can help you implement game-changing solutions to help you automate, digitize and transform the way you work.

Our Solutions

Tailor made solutions. Fit for purpose.

Tailored to meet their specific business and processing needs.
Built on a choice of the world’s most popular and leading cloud platforms.
Designed for flexibility and scalability.
Cost-effective, and priced to meet our client budget.

A complete suite of CRM consulting and implementation services

Our consultants have extensive experience implementing CRM solutions for dynamic and demanding SMEs. Our portfolio offers a myriad of services to help businesses define their CRM strategy, scope projects, select technologies, implement solutions and support ongoing change requirements as their business grows.

Solution Blueprint

We’ll work with you to confirm the right CRM strategy for your business, scope the solution requirements, define the technology stack, and develop a costed plan to implement the solution through a phased and agile delivery process.

CRM Platform Selection

With your business requirements in mind, we take an unbiased approach to help you shortlist, evaluate and select the CRM platform that will deliver best fit to your business needs, against key and weighted criteria.

Solution Implementation

You can depend on us to implement your application within your timescales and budget. Configuration, Customisation, Integration, Data Migration – whatever you need. Then we’ll train your team on how to get the best out of it.

Systems Integration

No CRM is an island! Integration with other systems will help you multiply business benefits! We can interface your CRM with other applications so that customer processes are seamless across your business and run at lower cost.

Application Migration

Do you already have a CRM system but want to move across to a new one? We’ll migrate your data onto your new platform so it’s set up and ready to go when you are.

Application Support

Change is a constant. Once implemented, our managed services function will ensure you have CRM experts on hand to update and extend your system as your business needs evolve and grow.

It's our mission is to deliver innovative and game changing solutions that deliver remarkable results for our clients. Here’s a snapshot of some of the brands we are proud to work with.
Peter Hayes
CPO and Founder
Hestian Group
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Peter Hayes
CPO and Founder
Hestian Group
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Peter Hayes
CPO and Founder
Hestian Group
Agilis Health
Vadim Adams
Co-Founder
We have been working with ZedConsulting for a number of years, implementing our core CRM and extending it using low code platforms. The team have been extremely flexible, client focused and great to work with. We would be delighted to recommend ZedConsulting to anyone considering using their services.
Live-in Guardians
Doug Edwards
Group Commercial Director
ZED demonstrated a high level of expertise, flexibility to adapt the system to our exact needs, integrate it with other apps, and were highly responsive when needed.
Samson Consultants
Bilal Khan
Senior Executive
Zed Consultants have been a god send, we had many serious problems with Zoho CRM and were considering to abandon the whole system until we meet David late 2019. His experience and out ward thinking has proven priceless, and we are extremely happy with all the work he has done for Samson Consultants. Highly recommended 10/10
Sanders Accountants
Simon Sanders
CEO
ZED (David) took the time to understand our goals and kept them uppermost in his mind during the design process. A pleasure to work with.
Lions Sports
Andy Jones
Founder & CEO
ZED have been excellent. When there is a problem or an idea they are always quick to come up with a brilliant way to solve and help us push our business forward.
Vox Pops International
Alex Foster
Digital Marketing Manager
Working with ZED has been a pleasure. Their in-depth knowledge of not only business software, but business functions and processes, meant they quickly understood our business needs and put together a plan that has helped us achieve (stage 1 of) our goals. ZED have been a great help in advising the best ways forwards, getting buy-in from colleagues and then implementing these solutions. Looking forward to moving on to stage 2!
Tympa Health Technologies
Laura Hawthorne
Marketing Manager
ZED have been instrumental in helping implement CRM in a way that serves our business needs. It has not been a straightforward project due to the complexity of the requirements however ZED has helped us solve every problem that has popped up along the way. I would not hesitate to recommend ZED should you require extra support with Zoho. Their expertise is invaluable and we will continue to retain ZED's services as we grow and develop our CRM.
PCB Partners
Caitlin Horbury
Head of Business Functions
PCB have thoroughly enjoyed working with David as we build out our CRM, his ongoing support throughout the process has been hugely needed and appreciated, we look forward to continuing our partnership with Zed.

Get In Touch

Powerdrive your business

Whether you have a quick question about our services or you’re ready to automate and transform your business, our team would love to hear from you.
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