In a nutshell ….
With such a number of consulting firms to choose from, why choose ZED?
We specialise in helping startups, small and mid-sized businesses implement marketing, sales and customer service solutions to help them flex and grow.
Non-biased and honest advice
All good relationships are built on Trust. As independent CRM experts, we pride ourselves on our integrity and impartiality. We don’t get commissioned by any single CRM vendor to sell their products.
What your business goal? Through discovery we’ll scope your solution to ensure that your KPIs are centre of mind, and designed to deliver tangible business results and real ROI.
Flexible and scalable solutions
Business systems must be designed to dynamically respond to ever-changing business needs. The platforms we work on help ensure your CRM will always be fit for purpose.
Meeting customer expectations
Meeting customer expectations is our minimal goal. So our delivery methods and processes are collaborative in nature, and involve continuous and open engagement with our client throughout the project journey.
"Consulting" as a Service
Say goodbye to 'Time & Materials' and 'Fixed Price' contracts. Our services are billed on choice of affordable subscription plans that help you manage the cost of development and support over a 12(+) month term.
Book your FREE 30-minute consultation
Let's talk! We'd love to learn more about your business and explore how we can help you implement a game-changing CRM.
Our CRM Solutions
As an independent advisor, we’re not tied to any single CRM supplier.
Instead, we’ve hand-picked industry leading vendors who we believe offer ‘best value’ platform solutions to SMEs, including Zoho, Creatio, HubSpot, Microsoft Dynamics, Odoo and Freshworks.
Your One-Stop Shop
We’re not just an advisory service. We’ll help you scope, select, and implement the best CRM solutions for your business. Once implemented you’ll get ongoing access to our team of independent CRM experts, to ensure your system drives ongoing and continuous value for money.
Our mission is to deliver innovative and game changing CRM solutions that deliver remarkable results for our clients. Here’s a snapshot of some of the brands we are proud to work with.
"ZED demonstrated a high level of expertise, flexibility to adapt the system to our exact needs, integrate it with other apps, and were highly responsive when needed.”
“ZED took the time to understand our goals and kept them uppermost in his mind during the design process. A pleasure to work with”
Simon Sanders, CEO
“ZED have been excellent. When there is a problem or an idea they are always quick to come up with a brilliant way to solve and help us push our business forward.”
Andy Jones, Founder & CEO
Lions Sports Academy
"Working with ZED has been a pleasure. Their in-depth knowledge of not only business software, but business functions and processes, meant they quickly understood our business needs and put together a plan that has helped us achieve (stage 1 of) our goals. ZED have been a great help in advising the best ways forwards, getting buy-in from colleagues and then implementing these solutions. Looking forward to moving on to stage 2!"
Alex Foster, Digital Marketing Manager
Vox Pops International
"ZED have been instrumental in helping implement CRM in a way that serves our business needs. It has not been a straightforward project due to the complexity of the requirements however ZED has helped us solve every problem that has popped up along the way. I would not hesitate to recommend ZED should you require extra support with Zoho. Their expertise is invaluable and we will continue to retain ZED's services as we grow and develop our CRM."
Laura Hawthorne, Marketing Manager
Tympa Health Technologies
"The ZOHO part of cloud computing was new to us, for our new venture. We asked our network for trusted firms who could help us design and integrate best use of a wide suite of ZOHO pre-packed modules, and we found ZED and David. Not only ZOHO CRM, WD, Survey, Campaign and Books from ZOHO, but joined up with Amazon AWS, Connect, and Stripe. Perfect. ZED gave us a great, agile service level, tackling some joint unknowns, and finding practical ways around everything we needed. Highly recommended."
Peter Hayes, CPO & Co-Founder