We build on the platforms you trust
Certified CRM experts
Trusted CRM experts across the platforms that matter most
Vendor-agnostic CRM consultants and developers for UK SMEs. We implement, customise and integrate almost any leading CRM platform - or build you a bespoke one when nothing off-the-shelf fits.
Zoho
monday.com
HubSpot
Salesforce
MS Dynamics
Pipedrive
AttioEight CRM services. One coherent partnership.
Engage us for a single phase or the full lifecycle. Every service is designed to slot together - so wherever you start, the next step is always clear.
Envision
CRM Strategy & Roadmapping
A roadmap, not a leap of faith.
We audit your current CRM landscape, challenge your thinking, and shape a clear future-state vision - then deliver a detailed specification, phased roadmap and indicative costs, so you know exactly what's ahead before you commit a single penny.
Learn More02Select
CRM Selection & Vendor Evaluation
The CRM that fits your business.
We translate your needs into clear requirements, then run an impartial, evidence-based selection - so you choose the platform that genuinely fits your business, budget and ambitions, with no vendor bias.
Learn More03Configure
CRM Configuration & Customisation
Built for the way you actually work.
We configure your chosen platform around how your teams really operate - pipelines, automations, dashboards and permissions - then test it rigorously so it's solid and trusted from day one.
Learn More04Bespoke
Custom CRM Development
When off-the-shelf won't do.
When standard features force awkward workarounds, we design and build custom apps, workflows and integrations to a high engineering standard - capability that off-the-shelf simply can't reach.
Learn MoreSwitch
CRM Migration & Replatforming
Out of the old. Into the new.
We migrate you off a legacy or underperforming system cleanly - data, process and people - re-engineering as we go and bringing your team with us so the new system actually sticks.
Learn More06Express
Fast-Track CRM Implementation
Live in days. Not weeks.
A fixed-scope, fixed-price rapid deployment built on proven best-practice templates - the fastest route to a working CRM, live in weeks rather than months.
Learn More07Connect
CRM Integration & Automation
Joined up. End to end.
We integrate your CRM with finance, operations, email and the rest of your stack, with robust two-way sync - so data flows automatically and nobody ever re-keys anything.
Learn More08HyperCare
Managed CRM Support
Beyond go-live. By your side.
Ongoing managed support, proactive optimisation and a responsive UK service desk, with a named consultant who knows your account - so your platform keeps getting better over time.
Learn MoreNot sure where to start?
Tell us where you are and we'll point you to the right service - no cost, no obligation. Most projects begin with a single 30-minute conversation.
A clear path from idea to impact.
Our CRM delivery methodology keeps you in control at every stage - no black boxes, no surprises.
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STEP 01
Discover
We learn your business, goals and how your teams really work today.
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STEP 02
Blueprint
We design a clear, costed solution and agree what good looks like.
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STEP 03
Build
We configure, develop and test - then roll out with hands-on training.
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STEP 04
Adopt
We embed the system so your team uses it with confidence from day one.
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STEP 05
Evolve
We stay on as your partner - optimising and scaling as you grow.
The right CRM platform, chosen for you.
We're genuinely platform-agnostic. We recommend and implement the CRM that best fits your business - not whatever we're paid to push.
Zoho
Powerful, cost-effective CRM for growing teams.
Learn more ->
monday.com
Flexible work-OS and CRM your team will love.
Learn more ->
HubSpot
Joined-up marketing, sales and service.
Learn more ->
Salesforce
Enterprise-grade power for ambitious SMEs.
Learn more ->
MS Dynamics
Deep integration with the Microsoft stack.
Learn more ->
Pipedrive
Sales-first CRM with a visual pipeline.
Learn more ->
Attio
AI-native, fully customisable CRM for modern teams.
Learn more ->
Custom
Bespoke builds when nothing off-the-shelf fits.
Learn more ->CRM solutions delivered for UK SMEs.
Client retention - partners stay for the long term.
Average cut in manual admin time post go-live.
Typical time to first measurable value.
Trusted by SME leaders across the UK.
Don't just take our word for it. Here's what the people who've worked with us have to say.
"We've had a fantastic experience working with zedConsulting on our bespoke monday.com platform. From the outset they took the time to really understand our requirements, and the result fits our needs perfectly. What stands out is how proactive and responsive they have been throughout."
"We partnered with zedConsulting to improve our efficiency and elevate our customer experience. Their team quickly grasped the complexities of our environment and were key to unlocking process potential. Their support has been outstanding - enabling us not just to meet our goals but to surpass them."
"We have greatly benefited from zedConsulting's work, refining our sales and operational processes. David and his team have been a pleasure to work with. We will definitely work with them again and again."
"zedConsulting provided excellent support during our monday.com implementation. They demonstrated a clear understanding of our needs and ensured the set-up was smooth and effective. A pleasure to work with - super collaborative."
"zedConsulting have shown great honesty and value for money from day one. It has been a great experience developing our CRM system with them - professional, methodical and patient as we navigated the journey. We look forward to future projects together."
"The team are extremely knowledgeable and experts in their field. They helped us build and move CRM systems, which has saved our team a huge amount of time day to day. Cannot recommend them enough!"
"Their attention to detail, responsiveness, and understanding of exactly what we needed were outstanding. They delivered everything to a high standard and made the entire process straightforward and stress-free."
"zedConsulting has been a great partner in our CRM development. Their in-depth knowledge and solutions-based approach helped us build the best possible system, explaining complex concepts in a way non-technical team members can understand."
"Working with zedConsulting has been a pleasure. Their in-depth knowledge of business software, functions and processes meant they quickly understood our needs and put together a plan that helped us achieve our goals."
"David went above and beyond. His detailed and structured approach enables me to herd the sales cats. I will definitely look to remain in contact with David as our requirements develop."
"zedConsulting advised on the implementation of our Zoho CRM and Zoho Analytics solution. They demonstrated a high level of expertise, flexibility to adapt the system to our exact needs, and were highly responsive. I would highly recommend them."
"zedConsulting have been instrumental in helping implement CRM in a way that serves our business needs. They helped us solve every problem along the way. We will continue to retain their services as we grow and develop our CRM."
"Great company. Very knowledgeable in all things Zoho CRM. Very friendly and easy to work with."
"First rodeo with zedConsulting has been a pleasure. From a non-tech perspective they understood our requirements and fed them back to us before developing. They worked well with our team and gave us the confidence to embark on a bigger piece of work."
Questions, answered.
We already have a CRM - can you improve what we have?
Absolutely. A large part of our work is health-checking and re-engineering existing systems: cleaning up data, fixing automations, adding dashboards and integrations, and re-training teams so adoption sticks.
Do we need to be technical to work with you?
Not at all. We speak business first, technology second. We translate your goals into a clear CRM solution and handle every technical detail - you stay focused on running your company.
How long does a typical project take?
Most SME engagements deliver first measurable value within two to four weeks. Larger, multi-team programmes are phased so you see returns early rather than waiting months.
Are you tied to one CRM vendor?
No. We are deliberately platform-agnostic and certified across the major platforms. We recommend what genuinely fits your business, budget and growth plans.
Do you offer support after go-live?
Yes - our HyperCare service gives you a responsive UK helpdesk, proactive optimisation and a named consultant who knows your account, so your platform keeps improving over time.
How do you charge for your services?
We offer a choice of three models. Fixed Price gives you cost certainty on clearly-scoped projects, while Time & Materials bills for actual time spent when requirements are likely to evolve. But most clients choose ZEDPLAN: our simple, flexible, pay-as-you-go service that lets you draw on our consulting, development and support expertise whenever you need it, under one contract - with full visibility of progress and spend, paying only for what you use.
What happens in the free consultation?
A 30-minute call with a senior consultant. We learn about your business and current challenges, share where the biggest opportunities are, and outline what a project could look like. No cost, no obligation.